1. Introduction

Welcome to Eternum Online ("the Game"), a mobile MMORPG developed by EoWorld Studios ("we", "our" or "us"). We take the privacy of our players very seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you use the Game.

2. Information We Collect

We may collect the following information:

• User-provided information: Username, email address, avatar and other data provided during registration.
• Usage data: Information about how you interact with the Game, including in-game activity, in-app purchases and chat communications.
• Device data: Device type, operating system, unique device identifiers and IP address.
• Payment information: Transactions are handled by third-party payment processors; we do not store payment details.

3. Use of Information

We use the collected information to:

• Provide and improve the Game experience.
• Manage accounts and offer user support.
• Analyze trends and optimize Game performance.
• Ensure Game security and prevent fraud.
• Send notifications about updates and events (with prior consent).

4. Information Sharing

We do not sell or share your personal information except in the following cases:

• With service providers who help operate the Game.
• If required by law or in response to legal processes.
• To protect our rights or those of other users.
• In case of merger, sale or asset transfer.

5. Information Security

We implement reasonable security measures to protect your personal data, although we cannot guarantee absolute security.

6. User Rights

Depending on your location, you may:

• Access, correct or delete your information.
• Restrict or object to the processing of your data.
• Withdraw your consent at any time.

To exercise these rights, contact us at noreply@eternumonline.ovh.

7. Children's Privacy

The Game is not intended for children under 13 years old. We do not intentionally collect data from minors without parental or guardian consent.

8. Compliance with Apple and Google

We comply with Apple and Google Play policies:

• We publish this information in the store and in the app.
• We do not collect or share data without user consent.
• We respect Apple's ATT regulations.

9. Changes to the Privacy Policy

We may update this Privacy Policy at any time. We will notify users of significant changes through a notification in the Game or by other means.

10. Contact

If you have questions, contact us at:

Email: noreply@eternumonline.ovh

By playing Eternum Online, you accept the terms of this Privacy Policy.

Account Deletion

To delete your account, follow these steps:

1. Open the application on your device
2. Log in
3. At the bottom, select Delete account
4. Confirm the account deletion

The account will be deleted within 15 days from the beginning of this process.